How can I retrieve my login credentials?

If any of the following cases applies to you:

  • You have forgotten your login credentials,
  • You have tried to log in but the system says that your username or password is incorrect, or
  • You have tried to log in but the system says that your account is locked out,

Please send an e-mail to our Client Services Team (clientservices@birchesgroup.com), preferably with a screen capture of the error message. Our team will send you a password reminder e-mail within 24 hours.


Still need help? Contact us.

Last updated on 20th April 2021