Q: How do I open a profile in Indigo?

The Profile Wizard allows you to open all the published data sets, called Labor Market Profile , in Indigo. The video will show you how to access the published surveys using this function. Still need help? Contact us.

Q: What are the functions of the other Indigo tabs?

Indigo has several parts that are important to know but navigating through the tool is very simple and easy. The video below will give you a tour on how you can use the other Indigo tabs. Still need help? Contact us.

Q: Where can I access the survey results?

For Report subscribers , you can obtain the survey results by logging in on the Birches Group Community™ website . ( Click this link if you need further instructions on how to download the reports from our website. ) For Indigo™ subscribers , you can access the survey results by logging in to the Indigo portal. ( Click this link if you need further instructions on how to access the reports from Indigo. ) You may also download the survey reports via the Community™ website as described in the previous link above. Still need help? Contact us

Question 1

Guide de l'Utilisateur de Connexion à l'Authentification Multifacteur (AMF)

Accepted Answer

Dans le cadre de nos efforts continus pour améliorer la sécurité et protéger les données sensibles, Birches Group a mis en place une authentification multifacteur (AMF) dans nos applications et services. Cela vous guidera dans le nouveau processus de connexion avec AMF.

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Si vous souhaitez utiliser l'application Microsoft Authenticator pour le processus de vérification, veuillez télécharger et installer l'application sur votre appareil Android ou iOS à partir de ce lien.

Vous pouvez regarder les vidéos ci-dessous pour vous guider davantage sur le nouveau processus de connexion :

Encore besoin d'aide? Contactez-nous.

Question 2

How do I reset my password?

Accepted Answer

The video will show you the step by step process in resetting your password.

NOTE: Your new password will not be registered in our system. Hence, we will not be able to send you a password reminder in case you would need it. You may simply reset your password again if you have forgotten the previous one.

Still need help? Contact us.

Question 3

Multi-factor Authentication (MFA) Login User Guide

Accepted Answer

As part of our ongoing efforts to enhance security and safeguard sensitive data, Birches Group has implemented multi-factor

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If you wish to use the Microsoft Authenticator app for the verification process, please download and install the app on your Android or iOS device from this link.

Click this link if you wish to view the User Guide in PDF format.

You may watch the videos below to further guide you on the new log in process:

1. How to Login using MS Authenticator App?
2. How to Login using Email Verification?
3. How do I reset my password?

Still need help? Contact us.

Question 4

How to Log in using MS Authenticator App?

Accepted Answer

The video will show you the step by step process in loging in using the Microsoft Authenticator App.

NOTE: Your new password will not be registered in our system. Hence, we will not be able to send you a password reminder in case you would need it. You may simply reset your password if you have forgotten the previous one. Click this link if you need to reset your password.

The Login User Guide is also available for online viewing or PDF download.

Still need help? Contact us.

Question 5

How do I open a profile in Indigo?

Accepted Answer

The Profile Wizard allows you to open all the published data sets, called Labor Market Profile, in Indigo. The video will show you how to access the published surveys using this function.

Still need help? Contact us.

Question 6

What are the functions of the other Indigo tabs?

Accepted Answer

Indigo has several parts that are important to know but navigating through the tool is very simple and easy. The video below will give you a tour on how you can use the other Indigo tabs.

Still need help? Contact us.

Question 7

Scale Summary Report Walkthrough

Accepted Answer

This video shows our Salary Scale Design clients how to interpret the data presented in their Scale Summary Report Report.

Still need help? Contact us.

Question 8

How do I install Indigo?

Accepted Answer

You can easily download the Indigo™ application from the Microsoft Store. The video below will guide you further on the installation of Indigo™ on your Windows PC or laptop.

Indigo is available for Windows 10 and Vista users.

If security protocols within your organization prevents access to the Microsoft Store, please send an email to softwaresupport@birchesgroup.com so we can provide alternative ways to install the application.