Q: How do I open a profile in Indigo?

The Profile Wizard allows you to open all the published data sets, called Labor Market Profile , in Indigo. The video will show you how to access the published surveys using this function. Still need help? Contact us.

Q: What are the functions of the other Indigo tabs?

Indigo has several parts that are important to know but navigating through the tool is very simple and easy. The video below will give you a tour on how you can use the other Indigo tabs. Still need help? Contact us.

Question 1

Scale Summary Report Walkthrough

Accepted Answer

This video shows our Salary Scale Design clients how to interpret the data presented in their Scale Summary Report Report.

Still need help? Contact us.

Question 2

How to Log in using Email Verification?

Accepted Answer

The video will show you the step by step process in loging in using Email Verification.

NOTE: Your new password will not be registered in our system. Hence, we will not be able to send you a password reminder in case you would need it. You may simply reset your password if you have forgotten the previous one. Click this link if you need to reset your password.

The Login User Guide is also available for online viewing or PDF download.

Still need help? Contact us.

Question 3

How to Log in using MS Authenticator App?

Accepted Answer

The video will show you the step by step process in loging in using the Microsoft Authenticator App.

NOTE: Your new password will not be registered in our system. Hence, we will not be able to send you a password reminder in case you would need it. You may simply reset your password if you have forgotten the previous one. Click this link if you need to reset your password.

The Login User Guide is also available for online viewing or PDF download.

Still need help? Contact us.

Question 4

How do I reset my password?

Accepted Answer

The video will show you the step by step process in resetting your password.

NOTE: Your new password will not be registered in our system. Hence, we will not be able to send you a password reminder in case you would need it. You may simply reset your password again if you have forgotten the previous one.

Still need help? Contact us.

Question 5

How can I retrieve my login credentials?

Accepted Answer

If any of the following cases applies to you:

You have not received login details and instructions,
You have tried to log in but the system says that your email address incorrect, or
You have tried to log in but the system says that you do not have a valid account,

Please send an e-mail to our Client Services Team (clientservices@birchesgroup.com), preferably with a screen capture of the error message. Our team will send you a password reminder e-mail within 24 hours.

Still need help? Contact us.

Question 6

How do I open a profile in Indigo?

Accepted Answer

The Profile Wizard allows you to open all the published data sets, called Labor Market Profile, in Indigo. The video will show you how to access the published surveys using this function.

Still need help? Contact us.

Question 7

What are the functions of the other Indigo tabs?

Accepted Answer

Indigo has several parts that are important to know but navigating through the tool is very simple and easy. The video below will give you a tour on how you can use the other Indigo tabs.

Still need help? Contact us.

Question 8

How do I download the survey reports from Indigo?

Accepted Answer

The video below will show you how to download the full reports in three parts using Indigo.

Need to know how to open a profile?

If you have not received or do not remember your log in credentials, please contact our Client Services team (clientservices@birchesgroup.com).

Still need help? Contact us.

Question 9

How do I install Indigo?

Accepted Answer

You can easily download the Indigo™ application from the Microsoft Store. The video below will guide you further on the installation of Indigo™ on your Windows PC or laptop.

Indigo is available for Windows 10 and Vista users.

If security protocols within your organization prevents access to the Microsoft Store, please send an email to softwaresupport@birchesgroup.com so we can provide alternative ways to install the application.

Still need help? Contact us.

Question 10

How do I download the survey reports from the website?

Accepted Answer

You can easily obtain a copy of the survey reports in PDF format by logging in on the Birches Group Community™ website. The video below will guide you on how to download the most recently published reports.

If you have not received or do not remember your log in credentials, please contact our Client Services team (clientservices@birchesgroup.com).

Still need help? Contact us.